Shipping and Return Policy

Web orders are usually shipped within 10-15 business days after your order is processed. Depending on the shipping method selected, shipments normally take an additional 5-7 business days to arrive.

Orders are processed Mon-Fri during normal business hours, excluding company holidays.

Damaged or defective items

All claims for shortages or damage must be made within 72 hours of delivery of goods. You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. If the product is damaged by the shipper, please retain all packing materials. These will be required to process your claim. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value. We do require that you obtain a return authorization prior to sending back an item.

Returns

*Items decorated with Event or custom team logos are considered personalized and are non-returnable. Please review the spec sheet on each item to best estimate your size.